Technical trade
Sales and after-sales on the same platform - more sales and better service.
In the technical trade, competition is partly based on sales management and after-sales efficiency. Lunni360 combines these into one system.
With sales, service and spare parts on a single platform, there is no interruption in the flow of information. Customer, destination and equipment information is available in real time throughout the organisation.
Lunni360 CRM, EAM, FSM and ESM solutions enable:
sales activity and sales pipeline management (CRM)
managing vendor responsibilities and objectives by business function
Equipment and Asset Lifecycle Management (EAM)
work orders and field service management (FSM)
service request management (ESM)
Sales are driven by information. Value is often created after the sale. Service sees the history, sales identifies additional sales and customer service responds quickly.
The result is more efficient operations, a better customer experience and increased turnover.
Lunni360&Apps
The Lunni360 Micro Apps app family ensures the best user experience. Mobile applications bring workflows to users in clear, fast views, honed precisely for their intended purpose. Mobile applications – for management, site management, employees, visitors, partners, and customers. Click the icon and read more...
