Inspector Sec Oy letade efter en l\u00f6sning som kombinerar CRM och utrustningsregister<\/h1>\n\n\n\n
Isec, eller Inspector Sec Oy, erbjuder ett brett utbud av forsknings- och experttj\u00e4nster samt utrustningsl\u00f6sningar f\u00f6r hantering av inomhusluft och infektionsrisker. Bolagets verksamhet omfattar tillverkning, f\u00f6rs\u00e4ljning och underh\u00e5ll av arbets- och forskningsutrustning f\u00f6r inspektion av luftrenare, ventilationsutrustning och konstruktioner samt olika specialiserade experttj\u00e4nster s\u00e5som forskningspaket, analyser och planer. Luftrenare kan hyras, k\u00f6pas eller leasas. Det v\u00e4xande f\u00f6retaget har levererat tj\u00e4nster f\u00f6r hantering av infektionsrisker till Finlands riksdag, flera st\u00e4der, kommuner och h\u00e4lsov\u00e5rdsinstitutioner.<\/p>\n\n\n\n
F\u00f6re Lunnia<\/strong> Hanteringen av kund- och enhetsdata var utspridd p\u00e5 olika platser, och de befintliga systemen uppfyllde inte l\u00e4ngre behoven hos ett f\u00f6retag som hanterar tusentals enheter. Utan ett ordentligt utrustningsregister var hanteringen av underh\u00e5ll och utrustning besv\u00e4rlig och tidskr\u00e4vande. Utrustningens placering och underh\u00e5llshistorik var inte alltid uppdaterade eller tillg\u00e4ngliga f\u00f6r de personer som beh\u00f6vde dem. Isec ville ha all information, CRM och utrustningsregistret, p\u00e5 ett och samma st\u00e4lle och minimera m\u00e4ngden information som beh\u00f6vde memoreras. Isec ville ocks\u00e5 s\u00e4kerst\u00e4lla att uppgifterna inte skulle g\u00e5 f\u00f6rlorade n\u00e4r personer byttes ut, utan att de skulle finnas kvar i f\u00f6retaget.<\/p>\n\n\n\n
Hur l\u00f6ste Lunni problemet med hantering av kund-, utrustnings- och underh\u00e5llsdata?<\/strong><\/h3>\n\n\n\n
Isec best\u00e4mde sig f\u00f6r att digitalisera hanteringen av utrustnings- och kunddata med Lunni360 och ville att all kund- och utrustningsrelaterad data och underh\u00e5ll enkelt skulle kunna registreras i samma system. Det var ocks\u00e5 s\u00e4rskilt viktigt att ha en gemensam databas f\u00f6r f\u00f6rs\u00e4ljning och forskare, som ofta arbetar med samma kunder. Syftet \u00e4r att underl\u00e4tta den egna verksamheten, f\u00f6rb\u00e4ttra kundn\u00f6jdheten och \u00f6ka f\u00f6rs\u00e4ljningen av eftermarknadstj\u00e4nster. Lunn-mjukvaran har ocks\u00e5 omorganiserat en del av produktions- och underh\u00e5llsprocesserna, framf\u00f6r allt hur underh\u00e5llet registreras och hanteras. Automatiserade underh\u00e5llsscheman g\u00f6r det l\u00e4ttare att hantera och schemal\u00e4gga underh\u00e5ll och p\u00e5minnelser om kommande arbeten. Lunn-systemets flexibilitet och anpassningsbarhet f\u00f6r att m\u00f6ta f\u00f6retagets behov \u00f6verraskade Isec-teamet redan fr\u00e5n b\u00f6rjan. Den framg\u00e5ngsrika implementeringen underl\u00e4ttades av Isecs exakta krav och definitioner av vad de ville ha ut av l\u00f6sningen.<\/p>\n\n\n\n
Isec digitaliserar sin verksamhet med CRM- och utrustningshanteringsl\u00f6sningar p\u00e5 mjukvaruplattformen Lunni360.<\/strong><\/h4>\n\n\n\n
\u201dVi har tre anl\u00e4ggningar och m\u00e5nga samarbetspartners, s\u00e5 informationsutbytet sker inte l\u00e4ngre \u00f6ver kaffebordet, utan det beh\u00f6vs ett system som \u00e4r till f\u00f6r alla. Leverant\u00f6rer och forskare har ofta samma kunder, s\u00e5 vi ville ha all information om kunder och utrustning p\u00e5 ett och samma st\u00e4lle. Dessutom skulle det vara alltf\u00f6r besv\u00e4rligt att hantera tusentals enheter utan ett ordentligt utrustningsregister, eftersom utrustningen kr\u00e4ver regelbundet underh\u00e5ll och vi alltid beh\u00f6ver ha en karta \u00f6ver var utrustningen finns.\u201d<\/p>\n\n\n\n
sec's Lunni360 i milj\u00f6n f\u00f6r hantering av utrustning och underh\u00e5ll<\/strong><\/h4>\n\n\n\n
\n
Information om kunder och f\u00f6rs\u00e4ljningsm\u00f6jligheter delas mellan olika team<\/li>\n\n\n\n
Utrustningsregistret har gjort det enkelt att registrera var utrustningen finns, enkelt att underh\u00e5lla utrustningsdata och registrera underh\u00e5llshistorik.<\/li>\n\n\n\n
Enhetsspecifika underh\u00e5llsscheman m\u00f6jligg\u00f6r automatiska meddelanden om kommande underh\u00e5ll.<\/li>\n\n\n\n
Ett gemensamt system f\u00f6r alla bidrar till att ge kunderna en b\u00e4ttre serviceupplevelse<\/li>\n<\/ul>\n\n\n\n
\u201dJu mer vi l\u00e4rde k\u00e4nna Lunn-systemet, desto mer verkade det passa oss. Den k\u00e4nslan har inte f\u00f6r\u00e4ndrats sedan vi gick live! \u201d<\/p>\n\n\n\n
Inspector Sec Oy etsi ratkaisua joka yhdist\u00e4\u00e4 CRM:n ja laiterekisterin Isec eli Inspector Sec Oy tarjoaa monipuolisia tutkimus- ja asiantuntijapalveja sek\u00e4 laiteratkaisuja sis\u00e4ilma- ja infektioriskien hallintaan. Yrityksen toimialaan kuuluvat mm. ilmanpuhdistimien, ilmanvaihtolaitteiden ja rakenteiden tutkimiseen liittyvien ty\u00f6- ja tutkimusv\u00e4lineiden valmistaminen, myynti ja huolto sek\u00e4 erilaiset erityisasiantuntijapalvelut kuten tutkimuspaketit, analyysit ja suunnitelmat. Ilmanpuhdistimet voi vuokrata, ostaa […]<\/p>\n","protected":false},"author":2,"featured_media":437,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[5],"tags":[],"class_list":["post-344","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-referenssit"],"yoast_head":"\n
Asiakastarina: Inspector Sec Oy - Lunni<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lunni.fi\/sv\/asiakastarina-inspector-sec-oyasiakastarina\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Asiakastarina: Inspector Sec Oy - Lunni\" \/>\n<meta property=\"og:description\" content=\"Inspector Sec Oy etsi ratkaisua joka yhdist\u00e4\u00e4 CRM:n ja laiterekisterin Isec eli Inspector Sec Oy tarjoaa monipuolisia tutkimus- ja asiantuntijapalveja sek\u00e4 laiteratkaisuja sis\u00e4ilma- ja infektioriskien hallintaan. 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