Inspector Sec Oy var p\u00e5 utkikk etter en l\u00f8sning som kombinerer CRM og utstyrsregister<\/h1>\n\n\n\n
Isec, eller Inspector Sec Oy, tilbyr et bredt spekter av forsknings- og eksperttjenester og utstyrsl\u00f8sninger for h\u00e5ndtering av inneluft og smitterisiko. Selskapets virksomhet omfatter produksjon, salg og vedlikehold av arbeids- og forskningsutstyr for inspeksjon av luftrensere, ventilasjonsutstyr og konstruksjoner, samt ulike spesialiserte eksperttjenester som forskningspakker, analyser og planer. Luftrensere kan leies, kj\u00f8pes eller leases. Det voksende selskapet har levert tjenester for h\u00e5ndtering av infeksjonsrisiko til den finske Riksdagen, flere byer, kommuner og helseinstitusjoner.<\/p>\n\n\n\n
F\u00f8r Lunnia<\/strong> Kunde- og utstyrsdataene var spredt p\u00e5 ulike steder, og de eksisterende systemene tilfredsstilte ikke lenger behovene til et selskap som administrerer tusenvis av enheter. Uten et skikkelig utstyrsregister var det tungvint og tidkrevende \u00e5 administrere vedlikehold og utstyr. Utstyrsplassering og vedlikeholdshistorikk var ikke alltid oppdatert eller tilgjengelig for de som trengte dem. Isec \u00f8nsket \u00e5 samle all informasjon, CRM og utstyrsregisteret, p\u00e5 ett sted og minimere mengden informasjon som m\u00e5tte huskes utenat. Isec \u00f8nsket ogs\u00e5 \u00e5 sikre at dataene ikke skulle g\u00e5 tapt n\u00e5r folk byttet jobb, men bli v\u00e6rende i selskapet.<\/p>\n\n\n\n
Hvordan l\u00f8ste Lunni problemet med h\u00e5ndtering av kunde-, utstyrs- og vedlikeholdsdata?<\/strong><\/h3>\n\n\n\n
Isec bestemte seg for \u00e5 digitalisere h\u00e5ndteringen av utstyrs- og kundedata med Lunni360, og \u00f8nsket at alle kunde- og utstyrsrelaterte data og vedlikehold enkelt skulle kunne registreres i samme system. Det var ogs\u00e5 spesielt viktig \u00e5 ha en felles database for salg og research, som ofte jobber med de samme kundene. M\u00e5let er \u00e5 lette deres egen drift, forbedre kundetilfredsheten og \u00f8ke salget av ettersalgstjenester. Lunn-programvaren har ogs\u00e5 omorganisert noen av produksjons- og vedlikeholdsprosessene, s\u00e6rlig m\u00e5ten vedlikeholdet registreres og administreres p\u00e5. Automatiserte vedlikeholdsplaner gj\u00f8r det enklere \u00e5 administrere og planlegge vedlikehold og p\u00e5minnelser om forest\u00e5ende arbeid. Fleksibiliteten og muligheten til \u00e5 tilpasse Lunn til selskapets behov overrasket Isec-teamet helt fra starten av. Den vellykkede implementeringen ble hjulpet av Isecs presise krav og definisjoner av hva de \u00f8nsket av l\u00f8sningen.<\/p>\n\n\n\n
Isec digitaliserer virksomheten med CRM- og utstyrsh\u00e5ndteringsl\u00f8sninger p\u00e5 programvareplattformen Lunni360.<\/strong><\/h4>\n\n\n\n
\u201dVi har tre avdelinger og mange samarbeidspartnere, s\u00e5 informasjonen utveksles ikke lenger over kaffebordet, men det er behov for et system som tjener alle. Leverand\u00f8rer og forskere betjener ofte de samme kundene, s\u00e5 vi \u00f8nsket \u00e5 ha all informasjon om kunder og utstyr p\u00e5 ett sted. I tillegg ville det v\u00e6rt for tungvint \u00e5 administrere tusenvis av enheter uten et skikkelig utstyrsregister, ettersom utstyret krever regelmessig vedlikehold, og vi alltid m\u00e5 ha et kart over hvor utstyret befinner seg.\u201d<\/p>\n\n\n\n
sec's Lunni360 i milj\u00f8et for utstyrs- og vedlikeholdsstyring<\/strong><\/h4>\n\n\n\n
\n
Informasjon om kunder og salgsmuligheter deles mellom teamene<\/li>\n\n\n\n
Utstyrsregisteret har gjort det enkelt \u00e5 registrere hvor utstyret befinner seg, og det har gjort det enkelt \u00e5 vedlikeholde utstyrsdata og vedlikeholdshistorikk.<\/li>\n\n\n\n
Enhetsspesifikke vedlikeholdsplaner gj\u00f8r det mulig \u00e5 varsle automatisk om forest\u00e5ende vedlikehold.<\/li>\n\n\n\n
Et felles system for alle bidrar til \u00e5 gi kundene en bedre serviceopplevelse<\/li>\n<\/ul>\n\n\n\n
\u201dJo mer vi ble kjent med Lunn-systemet, jo bedre syntes det \u00e5 passe oss. Den f\u00f8lelsen har ikke endret seg siden vi gikk live! \u201d<\/p>\n\n\n\n
Inspector Sec Oy etsi ratkaisua joka yhdist\u00e4\u00e4 CRM:n ja laiterekisterin Isec eli Inspector Sec Oy tarjoaa monipuolisia tutkimus- ja asiantuntijapalveja sek\u00e4 laiteratkaisuja sis\u00e4ilma- ja infektioriskien hallintaan. Yrityksen toimialaan kuuluvat mm. ilmanpuhdistimien, ilmanvaihtolaitteiden ja rakenteiden tutkimiseen liittyvien ty\u00f6- ja tutkimusv\u00e4lineiden valmistaminen, myynti ja huolto sek\u00e4 erilaiset erityisasiantuntijapalvelut kuten tutkimuspaketit, analyysit ja suunnitelmat. Ilmanpuhdistimet voi vuokrata, ostaa […]<\/p>\n","protected":false},"author":2,"featured_media":437,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[5],"tags":[],"class_list":["post-344","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-referenssit"],"yoast_head":"\n
Asiakastarina: Inspector Sec Oy - Lunni<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lunni.fi\/nb\/asiakastarina-inspector-sec-oyasiakastarina\/\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Asiakastarina: Inspector Sec Oy - Lunni\" \/>\n<meta property=\"og:description\" content=\"Inspector Sec Oy etsi ratkaisua joka yhdist\u00e4\u00e4 CRM:n ja laiterekisterin Isec eli Inspector Sec Oy tarjoaa monipuolisia tutkimus- ja asiantuntijapalveja sek\u00e4 laiteratkaisuja sis\u00e4ilma- ja infektioriskien hallintaan. 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