{"id":328,"date":"2023-10-27T11:59:38","date_gmt":"2023-10-27T11:59:38","guid":{"rendered":"https:\/\/buusterit.fi\/hiekkalaatikkolunni\/?p=328"},"modified":"2023-11-21T13:31:48","modified_gmt":"2023-11-21T13:31:48","slug":"asiakastarina-ourex","status":"publish","type":"post","link":"https:\/\/lunni.fi\/en\/asiakastarina-ourex\/","title":{"rendered":"Customer Story: Ourex"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Ourex improved equipment and maintenance management with Lunni360 equipment register<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Ourex solves the challenges of air pollution in working environments by providing target air purification equipment. Ourex customers include ventilation and building services companies, government, municipalities, educational institutions, industry, hospitals, laboratories, survey offices and rescue services. Ourex also maintains and supplies spare parts and accessories for systems even after many years of operation.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Before Lunnia<\/strong> equipment and asset management was in excel and word spreadsheets, and maintenance history was not captured to the desired extent. The equipment register and the data accumulated over decades needed updating. Before Lunn, caretakers carried A4 papers with them on which maintenance records were made and information on items to be maintained and equipment was also distributed on paper. Carers would sometimes make maintenance rounds lasting up to a week, which could delay the information reaching the vendor's desk by the same amount.  Furthermore, the information was not always available and accessible to all those who needed it.  For example, Ourex manages around 1,500 demolition machines and wanted to have more detailed information stored and used.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How did Lunni solve equipment and maintenance data management?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ourex decided to digitise its equipment and maintenance management with the Lunni360 solution and wanted to have all equipment, site and maintenance related information recorded easily and in real time in one system. It was particularly important that both sales and maintenance could benefit from the information, and that everyone was aware of open and urgent maintenance issues, as well as spare parts requirements, for example. The aim is also to make it easier for customers to contact us using QR codes and to reduce response times.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201dQR codes make it easier for customers to contact us and we know exactly what kind of device it is.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ourex moved its operations into the mobile era with equipment and maintenance management solutions on the Lunni360 software platform.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201dMaintenance history is an important part of the operation, because if it is determined during maintenance that something different from the basic maintenance should be done next time, all that information is now captured on the equipment card. Equipment can also be easily moved to a new site while the maintenance history is retained. Lunni helped us to update the equipment register and better highlight items and equipment, as well as respond to customer queries.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201dWe can already see the benefits of centralised data management\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>-Kari Sepp\u00e4l\u00e4, TJ, Ourex Oy<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Ourex Lunni360 in the Equipment and Maintenance Management environment<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Customers can be served more quickly because equipment and service history is more readily available<\/strong><\/li>\n\n\n\n<li><strong>Information on maintenance and work to be done is available in real time to both sales and carers.<\/strong><\/li>\n\n\n\n<li><strong>Listings by equipment, sites and maintenance<\/strong><\/li>\n\n\n\n<li><strong>Easy to find references from similar and nearby destinations<\/strong><\/li>\n\n\n\n<li><strong>Available in the cloud and on mobile<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u201dWe have been looking to improve our operations and Lunn's tools have perfectly met the need we have \u201d<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>-Mikko Rajala, Ourex Oy<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/SEQhmk3y3DjL1IbOMO7jNoev0rYIC40mmUa2Fu9GuvlfSYpD5eZURhEj1ut3m4y1VAn_zjrgc6vZ62CCgYJNUSnKQEb3sdr7wNgeRkhU-aCQtoeD4584-KCX4DkwAzoYEceDQ3aCJDW84a7bUG5vKcs\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/AoTgVPaxY7_X5BPq8_Qqbw4FA3bjdDPi3cmvC7UO-eDEN9u3qKJn0tt-DLkU8s97GGb_fueONTwOnfJSdhQYF7nvOTty3do5qEFtxMMAxKwwLYd4Ke0bRF9C4jQnRBW_4ZhPOsyFhljw8LxUNyA-JOg\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/dnb3cfq0UgVrKodttzycwKSWTcQumWE_d5zrKqPwLgx6Tc0dmuak_OGBGsUpWfGQdZ8Zzjw4BL4xZcRwox3NHCiRce-mULaaKxqRDwzPBSot__RZo3Z1z-0ZE-a9TSQs7dmUGJmkVwwySSRfs57ii4o\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/2k50RQOVWS4u81LasVzSnUyonL2cVsj4yJ1urOpxxljnVT52ulo8ZGIVSDuAroGIIzGF0ZfhKrHqxX9iOnZ84XLpWl7PwDoZNI789sIINFKGvuol52TzzZWSw9VWwZ26W4xtfF0JAqQx_ghs3NJbf7o\" alt=\"\"\/><\/figure>","protected":false},"excerpt":{"rendered":"<p>Ourex tehosti laitteiden ja huoltojen hallintaa Lunni360 laiterekisterill\u00e4 Ourex ratkaisee ty\u00f6ymp\u00e4rist\u00f6jen ilmanpuhtauteen liittyvi\u00e4 haasteita tarjoamalla kohdepoistolaitteistoja. Asiakkainaan Ourexilla ovat mm. ilmanvaihto- ja talotekniikkayritykset, valtio, kunnat, oppilaitokset, teollisuus, sairaalat, laboratoriot, katsastuskonttorit ja pelastuslaitokset. Ourex my\u00f6s huoltaa&nbsp; ja toimittaa varaosat ja tarvikkeet j\u00e4rjestelm\u00e4kohtaisesti vuosienkin j\u00e4lkeen. Ennen Lunnia laitteiden ja kohteiden hallinta oli excel- ja word taulukoissa, eik\u00e4 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-328","post","type-post","status-publish","format-standard","hentry","category-referenssit"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Asiakastarina: Ourex - Lunni<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lunni.fi\/en\/asiakastarina-ourex\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Asiakastarina: Ourex - Lunni\" \/>\n<meta property=\"og:description\" content=\"Ourex tehosti laitteiden ja huoltojen hallintaa Lunni360 laiterekisterill\u00e4 Ourex ratkaisee ty\u00f6ymp\u00e4rist\u00f6jen ilmanpuhtauteen liittyvi\u00e4 haasteita tarjoamalla kohdepoistolaitteistoja. Asiakkainaan Ourexilla ovat mm. ilmanvaihto- ja talotekniikkayritykset, valtio, kunnat, oppilaitokset, teollisuus, sairaalat, laboratoriot, katsastuskonttorit ja pelastuslaitokset. Ourex my\u00f6s huoltaa&nbsp; ja toimittaa varaosat ja tarvikkeet j\u00e4rjestelm\u00e4kohtaisesti vuosienkin j\u00e4lkeen. Ennen Lunnia laitteiden ja kohteiden hallinta oli excel- ja word taulukoissa, eik\u00e4 [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/lunni.fi\/en\/asiakastarina-ourex\/\" \/>\n<meta property=\"og:site_name\" content=\"Lunni\" \/>\n<meta property=\"article:published_time\" content=\"2023-10-27T11:59:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-21T13:31:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/lunni.fi\/wordpress\/wp-content\/uploads\/2023\/11\/Ourex-Laitteet-huollot-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"750\" \/>\n\t<meta property=\"og:image:height\" content=\"524\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Jani\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jani\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/lunni.fi\\\/asiakastarina-ourex\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/lunni.fi\\\/asiakastarina-ourex\\\/\"},\"author\":{\"name\":\"Jani\",\"@id\":\"https:\\\/\\\/lunni.fi\\\/#\\\/schema\\\/person\\\/75bbdafe56c73a9ddea43c084a2ffe37\"},\"headline\":\"Asiakastarina: Ourex\",\"datePublished\":\"2023-10-27T11:59:38+00:00\",\"dateModified\":\"2023-11-21T13:31:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/lunni.fi\\\/asiakastarina-ourex\\\/\"},\"wordCount\":414,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/lunni.fi\\\/asiakastarina-ourex\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/lh7-us.googleusercontent.com\\\/SEQhmk3y3DjL1IbOMO7jNoev0rYIC40mmUa2Fu9GuvlfSYpD5eZURhEj1ut3m4y1VAn_zjrgc6vZ62CCgYJNUSnKQEb3sdr7wNgeRkhU-aCQtoeD4584-KCX4DkwAzoYEceDQ3aCJDW84a7bUG5vKcs\",\"articleSection\":[\"Referenssit\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/lunni.fi\\\/asiakastarina-ourex\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/lunni.fi\\\/asiakastarina-ourex\\\/\",\"url\":\"https:\\\/\\\/lunni.fi\\\/asiakastarina-ourex\\\/\",\"name\":\"Asiakastarina: Ourex - 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