Inspector Sec Oy var p\u00e5 udkig efter en l\u00f8sning, der kombinerer CRM og udstyrsregister.<\/h1>\n\n\n\n
Isec, eller Inspector Sec Oy, tilbyder en bred vifte af forsknings- og eksperttjenester og udstyrsl\u00f8sninger til styring af indend\u00f8rsluft og infektionsrisiko. Virksomhedens aktiviteter omfatter fremstilling, salg og vedligeholdelse af arbejds- og forskningsudstyr til inspektion af luftrensere, ventilationsudstyr og konstruktioner samt forskellige specialiserede eksperttjenester som f.eks. forskningspakker, analyser og planer. Luftrensere kan lejes, k\u00f8bes eller leases. Den voksende virksomhed har leveret infektionsrisikostyringstjenester til det finske parlament, flere byer, kommuner og sundhedsinstitutioner.<\/p>\n\n\n\n
F\u00f8r Lunnia<\/strong> Administrationen af kunde- og udstyrsdata var spredt p\u00e5 forskellige lokationer, og de eksisterende systemer opfyldte ikke l\u00e6ngere behovene hos en virksomhed, der administrerer tusindvis af enheder. Uden et ordentligt udstyrsregister var det besv\u00e6rligt og tidskr\u00e6vende at administrere vedligeholdelse og udstyr. Udstyrets placering og vedligeholdelseshistorik var ikke altid opdateret eller tilg\u00e6ngelig for de mennesker, der havde brug for dem. Isec \u00f8nskede at have alle oplysninger, CRM og udstyrsregistret, p\u00e5 \u00e9t sted og at minimere m\u00e6ngden af oplysninger, der skulle huskes. Isec ville ogs\u00e5 sikre, at dataene ikke gik tabt, n\u00e5r folk skiftede, men blev i virksomheden.<\/p>\n\n\n\n
Hvordan l\u00f8ste Lunni problemet med styring af kunde-, udstyrs- og vedligeholdelsesdata?<\/strong><\/h3>\n\n\n\n
Isec besluttede at digitalisere h\u00e5ndteringen af udstyr og kundedata med Lunni360 og \u00f8nskede, at alle kunde- og udstyrsrelaterede data og vedligeholdelse nemt kunne registreres i det samme system. Det var ogs\u00e5 s\u00e6rligt vigtigt at have en f\u00e6lles database for salg og research, som ofte arbejder med de samme kunder. M\u00e5let er at lette deres egen drift, forbedre kundetilfredsheden og \u00f8ge salget af eftersalgsservice. Lunn-softwaren omorganiserede ogs\u00e5 nogle af produktions- og vedligeholdelsesprocesserne, is\u00e6r den m\u00e5de, hvorp\u00e5 vedligeholdelse registreres og styres. Automatiserede vedligeholdelsesplaner g\u00f8r det lettere at administrere og planl\u00e6gge vedligeholdelse og p\u00e5mindelser om kommende arbejde. Fleksibiliteten og muligheden for at tilpasse Lunn til virksomhedens behov overraskede Isec-teamet lige fra starten. Den vellykkede implementering blev hjulpet p\u00e5 vej af Iscs pr\u00e6cise krav og definitioner af, hvad de ville have ud af l\u00f8sningen.<\/p>\n\n\n\n
Isec digitaliserer sine aktiviteter med CRM- og udstyrsstyringsl\u00f8sninger p\u00e5 Lunni360-softwareplatformen.<\/strong><\/h4>\n\n\n\n
\u201dVi har tre afdelinger og mange partnere, s\u00e5 informationerne udveksles ikke l\u00e6ngere over kaffebordet, men der er brug for et system, der tjener alle. Leverand\u00f8rer og forskere betjener ofte de samme kunder, s\u00e5 vi ville gerne have alle oplysninger om kunder og udstyr p\u00e5 \u00e9t sted. Desuden ville det v\u00e6re for besv\u00e6rligt at administrere tusindvis af enheder uden et ordentligt udstyrsregister, da udstyret kr\u00e6ver regelm\u00e6ssig vedligeholdelse, og vi altid har brug for et kort over udstyrets placering.\u201d<\/p>\n\n\n\n
sec's Lunni360 i milj\u00f8et for styring af udstyr og vedligeholdelse<\/strong><\/h4>\n\n\n\n
\n
Oplysninger om kunder og salgsmuligheder deles mellem teams<\/li>\n\n\n\n
Udstyrsregistret har gjort det nemt at registrere udstyrets placering, nemt at vedligeholde udstyrsdata og registrere vedligeholdelseshistorik.<\/li>\n\n\n\n
Enhedsspecifikke vedligeholdelsesplaner giver mulighed for automatiske meddelelser om kommende vedligeholdelse.<\/li>\n\n\n\n
Et f\u00e6lles system for alle hj\u00e6lper med at give kunderne en bedre serviceoplevelse<\/li>\n<\/ul>\n\n\n\n
\u201dJo mere vi l\u00e6rte Lunn-systemet at kende, jo mere syntes det at passe til os. Den f\u00f8lelse har ikke \u00e6ndret sig, siden vi gik live! \u201d<\/p>\n\n\n\n
Inspector Sec Oy etsi ratkaisua joka yhdist\u00e4\u00e4 CRM:n ja laiterekisterin Isec eli Inspector Sec Oy tarjoaa monipuolisia tutkimus- ja asiantuntijapalveja sek\u00e4 laiteratkaisuja sis\u00e4ilma- ja infektioriskien hallintaan. Yrityksen toimialaan kuuluvat mm. ilmanpuhdistimien, ilmanvaihtolaitteiden ja rakenteiden tutkimiseen liittyvien ty\u00f6- ja tutkimusv\u00e4lineiden valmistaminen, myynti ja huolto sek\u00e4 erilaiset erityisasiantuntijapalvelut kuten tutkimuspaketit, analyysit ja suunnitelmat. Ilmanpuhdistimet voi vuokrata, ostaa […]<\/p>\n","protected":false},"author":2,"featured_media":437,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[5],"tags":[],"class_list":["post-344","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-referenssit"],"yoast_head":"\n
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