{"id":333,"date":"2023-10-27T12:00:45","date_gmt":"2023-10-27T12:00:45","guid":{"rendered":"https:\/\/buusterit.fi\/hiekkalaatikkolunni\/?p=333"},"modified":"2023-11-21T13:25:24","modified_gmt":"2023-11-21T13:25:24","slug":"asiakastarina-mecastep-oy","status":"publish","type":"post","link":"https:\/\/lunni.fi\/da\/asiakastarina-mecastep-oy\/","title":{"rendered":"Kundehistorie: mecastep Oy"},"content":{"rendered":"<p class=\"wp-block-paragraph\">&nbsp;17\/08\/2021<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/lunni.fi\/wordpress\/wp-content\/uploads\/2021\/06\/Mecastep___LG_5306-1024x683.jpg\" alt=\"\" class=\"wp-image-3863\" style=\"aspect-ratio:1.499267935578331;width:823px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Mecastep Oy er ekspert i luftkvalitetssp\u00f8rgsm\u00e5l og har arbejdet inden for luftkvalitetsstyring i lang tid og tilbyder en bred vifte af ekspertise til sine kunder. Mecastep leverer en omfattende service til sine kunder og tilbyder tjenester og produkter fra problemidentifikation til effektive l\u00f8sninger. Unders\u00f8gelser designes og dimensioneres, s\u00e5 de passer til hvert enkelt sted, hvilket sikrer en omkostningseffektiv service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Men luftkvalitetsudfordringerne er komplekse, og ingen enkelt l\u00f8sning passer til alle problemer. Mecastep har derfor valgt en bred vifte af metoder og udstyr til sin repr\u00e6sentation, hvor kvalitet og funktionalitet er i h\u00f8js\u00e6det. Vedligeholdelse og servicering af udstyr er vigtige elementer for at sikre, at problemerne ogs\u00e5 holdes p\u00e5 afstand.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>F\u00f8r Lunnia<\/strong> Regnearksbaserede og manuelle udstyrskort blev brugt til at overv\u00e5ge installeret udstyr og aktivere vedligeholdelse. Efterh\u00e5nden som udstyrsfl\u00e5den voksede, havde denne tilgang n\u00e5et sin gr\u00e6nse, og da vi havde brugt Lunn's CRM-system, henvendte vi os til dem med dette problem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201dVi ville have det bedst mulige system til h\u00e5ndtering af udstyrsdata og helst kombinere det med vores velafpr\u00f8vede CRM.\u201d<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>-Kari Vuorimaa, administrerende direkt\u00f8r<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Hvordan l\u00f8ste Lunni problemet med styring af udstyr og vedligeholdelsesdata?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Mecastep besluttede at digitalisere styringen af udstyr og vedligeholdelse med Lunni360-l\u00f8sningen, da de gamle systemer ikke l\u00e6ngere tjente den voksende virksomhed godt nok. Mecastep \u00f8nskede ogs\u00e5 at integrere udstyrsregistret og CRM og f\u00e5 styr p\u00e5 tingene, s\u00e5 alt bliver gjort og faktureret til tiden.  Lunn eliminerede ekstra arbejde og gjorde det nemmere og hurtigere at registrere vedligeholdelse med QR-koder. Mecastep Maintenance kan i Lunn se, hvorn\u00e5r udstyret er blevet serviceret, og hvorn\u00e5r den n\u00e6ste service skal udf\u00f8res, samt hvilke kunder der har gyldige servicekontrakter. Lunn registrerer ogs\u00e5 udstyrets placering, dvs. hvor det er taget hen, og pr\u00e6cis hvor det er placeret, f.eks. i store bygninger som skoler.  Vicev\u00e6rten afl\u00e6ser qr-koderne p\u00e5 udstyret hos kunden og registrerer nemt de handlinger, der er foretaget i Lunni-organisationen, eller kunderne kan nemt selv sende vedligeholdelsesopkaldet ved hj\u00e6lp af QR-koden, og oplysningerne registreres altid for det rigtige udstyr.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">N\u00e5r det gamle system ikke l\u00e6ngere er godt nok, er det tid til at skifte til et nyt. Mecastep digitaliserer administrationen af udstyr og kundedata med Lunni360-software.<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201dDet er et rigtig godt v\u00e6rkt\u00f8j, man g\u00e5r ikke glip af noget arbejde, og tingene bliver gjort til tiden. Vedligeholdelse kan registreres hurtigt, og vi har virkelig v\u00e6ret glade for den daglige brugbarhed. Det er ogs\u00e5 v\u00e6rdifuldt, at brugerne af udstyret kan l\u00e6se QR-koden p\u00e5 udstyret og indsende serviceanmodninger via QR-koden uden nogen form for vejledning. Den mobile brugervenlighed af Lunn er meget intuitiv. Jeg kan varmt anbefale Lunn og kunne sagtens give den 9\/10!\u201d&nbsp;<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>Jeanne Pursiainen, udstyrs- og vedligeholdelseschef, Mecastep<\/em><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Mecastep gav Lunnis udstyrsregister hele 9\/10!<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Vil du have lignende resultater som Mecastep? (-&gt; reserver demo-knappen)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Mecasteps Lunni360 i et udstyrs- og vedligeholdelsesstyringsmilj\u00f8<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mecastep kombineret CRM og udstyrsregister<\/li>\n\n\n\n<li>Udstyrsregistret har gjort det nemt at vedligeholde udstyrsbeholdningen og skabe gennemsigtighed i informationerne, is\u00e6r mellem salgs- og serviceteamet.<\/li>\n\n\n\n<li>Et system indsamler udstyrsspecifikke historiske data og fremtidige vedligeholdelsesbehov<\/li>\n\n\n\n<li>Informationsstr\u00f8mmen om udstyr og vedligeholdelse er blevet v\u00e6sentligt forbedret<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201dNu er der ingen vej uden om k\u00f8erne, alt bliver gjort! \u201d&nbsp;<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>-Kari Vuorimaa, administrerende direkt\u00f8r<\/em><\/strong><\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" data-id=\"460\" src=\"https:\/\/lunni.fi\/wordpress\/wp-content\/uploads\/2023\/11\/Mecastep___LG_5351-1024x719.jpg\" alt=\"\" class=\"wp-image-460\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" data-id=\"456\" src=\"https:\/\/lunni.fi\/wordpress\/wp-content\/uploads\/2023\/11\/Mecastep___LG_5306-1024x683.jpg\" alt=\"\" class=\"wp-image-456\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"928\" data-id=\"458\" src=\"https:\/\/lunni.fi\/wordpress\/wp-content\/uploads\/2023\/11\/Mecastep___LG_5282-1024x928.jpg\" alt=\"\" class=\"wp-image-458\" srcset=\"https:\/\/lunni.fi\/wordpress\/wp-content\/uploads\/2023\/11\/Mecastep___LG_5282-980x888.jpg 980w, https:\/\/lunni.fi\/wordpress\/wp-content\/uploads\/2023\/11\/Mecastep___LG_5282-480x435.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n<\/figure>","protected":false},"excerpt":{"rendered":"<p>&nbsp;17\/08\/2021 Mecastep Oy on asiantuntija ilmanlaatuun liittyviss\u00e4 kysymyksiss\u00e4 ja on toiminut ilmanlaadun hallinnan parissa jo pitk\u00e4\u00e4n tarjoten monipuolista osaamista asiakkaidensa k\u00e4ytt\u00f6\u00f6n. Mecastep palvelee asiakkaitaan kokonaisvaltaisesti ja tarjoaa palveluita ja tuotteita ongelman kartoituksesta toimivaan ratkaisuun asti. Tutkimukset suunnitellaan ja mitoitetaan jokaiseen kohteeseen sopivasti, mik\u00e4 takaa kustannustehokkaan palvelun. Ilmanlaadun haasteet ovat kuitenkin monimuotoisia, eik\u00e4 yksi ratkaisu sovi [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-333","post","type-post","status-publish","format-standard","hentry","category-referenssit"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Asiakastarina: Mecastep Oy - Lunni<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lunni.fi\/da\/asiakastarina-mecastep-oy\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Asiakastarina: Mecastep Oy - Lunni\" \/>\n<meta property=\"og:description\" content=\"&nbsp;17\/08\/2021 Mecastep Oy on asiantuntija ilmanlaatuun liittyviss\u00e4 kysymyksiss\u00e4 ja on toiminut ilmanlaadun hallinnan parissa jo pitk\u00e4\u00e4n tarjoten monipuolista osaamista asiakkaidensa k\u00e4ytt\u00f6\u00f6n. Mecastep palvelee asiakkaitaan kokonaisvaltaisesti ja tarjoaa palveluita ja tuotteita ongelman kartoituksesta toimivaan ratkaisuun asti. Tutkimukset suunnitellaan ja mitoitetaan jokaiseen kohteeseen sopivasti, mik\u00e4 takaa kustannustehokkaan palvelun. Ilmanlaadun haasteet ovat kuitenkin monimuotoisia, eik\u00e4 yksi ratkaisu sovi [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/lunni.fi\/da\/asiakastarina-mecastep-oy\/\" \/>\n<meta property=\"og:site_name\" content=\"Lunni\" \/>\n<meta property=\"article:published_time\" content=\"2023-10-27T12:00:45+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-21T13:25:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/lunni.fi\/wordpress\/wp-content\/uploads\/2023\/11\/Mecastep-uus-kuva-Laitteet-huollot.png\" \/>\n\t<meta property=\"og:image:width\" content=\"750\" \/>\n\t<meta property=\"og:image:height\" content=\"524\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Jani\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Skrevet af\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jani\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimeret l\u00e6setid\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/lunni.fi\\\/asiakastarina-mecastep-oy\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/lunni.fi\\\/asiakastarina-mecastep-oy\\\/\"},\"author\":{\"name\":\"Jani\",\"@id\":\"https:\\\/\\\/lunni.fi\\\/#\\\/schema\\\/person\\\/75bbdafe56c73a9ddea43c084a2ffe37\"},\"headline\":\"Asiakastarina: Mecastep Oy\",\"datePublished\":\"2023-10-27T12:00:45+00:00\",\"dateModified\":\"2023-11-21T13:25:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/lunni.fi\\\/asiakastarina-mecastep-oy\\\/\"},\"wordCount\":498,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/lunni.fi\\\/asiakastarina-mecastep-oy\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/lunni.fi\\\/wordpress\\\/wp-content\\\/uploads\\\/2021\\\/06\\\/Mecastep___LG_5306-1024x683.jpg\",\"articleSection\":[\"Referenssit\"],\"inLanguage\":\"da-DK\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/lunni.fi\\\/asiakastarina-mecastep-oy\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/lunni.fi\\\/asiakastarina-mecastep-oy\\\/\",\"url\":\"https:\\\/\\\/lunni.fi\\\/asiakastarina-mecastep-oy\\\/\",\"name\":\"Asiakastarina: Mecastep Oy - 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