We were looking for a CRM system that would allow us to get all of our customer data in one place. The system has to be easy to use and have the possibility of integrating with other systems. Also the reporting needs to be effortless. The reason why we chose Lunni, was especially the usability from the salesman’s point of view.
Baumedi Lunni instance:
- Leads from the website into Lunni
- Lead management
- Customer management
- Flexible segmentation of customers
- Contacts and their areas of responsibility
- Flow sales process
- Sales Advisor mobile CRM
- Tasks and meetings
- Email templates
We are pleased with the way Lunni familiarized themselves meticulously with our business. It makes us feel trustful, when a partner understands the issues and is willing to serve. We were looking for ease of use, platform for a future growth and a flexible tool for sales. Now we have one and it’s functionality will only increase in the future. CRM has to adapt to the requirements of the company, not the other way around.
Pekka Aittala, CEO, +358 40 7705184